hÄUFIG GESTELLTE FRAGEN

Hier findest du einige der am häufigsten gestellten Fragen und Antworten.

General questions

Unfortunately, the question of all questions has no general answer. The price is always individually based on the desired size and complexity of the design.


From the edge area of ​​the neon shield, a transparent, thin cable leads that is connected to the 12V power supply. As a rule, your order also contains a remote control that has a signal receiver that is connected between the tortoise cable and the power supply.

In any case!

We are happy to create an individual offer for e.g. logos, events, weddings, trade fairs, concerts and much more.

It is best to contact us directly by email at: info@neonwords.co

There are several reasons.

Here is a list of theAdvantages of LED neon 

- Usable longer (luminosity is 100% preserved)

- Longer lifetime of up to 50,000 hours (approx. 10 years)

- significantly cheaper to buy

- better for the environment (Enegeriepsarseams LED technology)

- Less risk of breakage (acrylic and silicone instead of glass)

- less dangerous (does not heat up as much as glass neon)

And a lot more ...

Shipping Information



For products that are in stock and only have to be sent for 2-4 days.

Free for orders from Europe.


Shipping methods: DHL, UPS, GLS or by forwarding agency

Ja, nach der Produktion erhältst du eine Versandbestätigung per E-Mail, die einen Link zur Verfolgung deines Pakets enthält.

Gegen einen individuellen Aufpreis können wir dein LED-Neonschild innerhalb von 9 Tagen liefern.

Dieser Service ist nur auf Anfrage verfügbar.

Return guidelines


If the article is defective or damaged, you will immediately receive a replacement product.

The legal period of 14 days applies to products that are in stock.

If your order is defective or damaged, please contact us and we will find a solution.

Payment Information

With us you have the following options:

- PayPal

- Klarna Sofortüberweisung

- Klarna invoice

- Incitional purchase with Klarna

- Credit card

Yes, thanks to our SSL encryption.

Advice & contact

Neonwords
Jahnstrasse 4
70794 Filderstadt

Email: info@neonwords.co
Phone:(+49) 173 1014230
Mon - Fri: 10:00 a.m. - 6:00 p.m.